Can I recover my file when an unexpected error occurs upon opening?

Issue:

Is there any way to recover the file when the error: "nTop encountered an unexpected error processing the file" occurs?

errorunexpected.jpg

Applies to:

  • nTop 2.22.7

Cause:

This error generally occurs if the file is corrupt due software crash during the Save process. If the file properties display a file size of 0 bytes, this file is likely corrupt. 

Solution:

The only means of recovering files is to check the Autosave folder for a backup copy.

  1. Open nTop
  2. Go to File > Settings > File Backup
  3. Make sure Autosave is active by checking the checkbox.
  4. Click the icon next to the Autosave folder to browse to the backup directory.

More on this topic:

Keywords:

 error file processing process encountered unexpected zero bytes corrupt autosave backup recover 
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