- nTop fails to open because of outdated Windows OS
- The following error message appears:
ntop.exe - Entry Point Not Found
The procedure entry point GetUserDefaultGeoName could not be located in the dynamic link library C:\Program Files\nTopology\nTop Platform\ntop.exe. Kernel32.dll could not be found.
- nTop 2.22.7
- Windows 10
- Windows Server 2019
This error message is caused by a missing function with an outdated operating system, Microsoft Windows 10 version 1709 or newer is required for nTop 2.22.7.
Verify your version of Windows 10 with the following steps:
- Click Start > Settings > System > About
- Look under Windows Specifications to check which edition and version your system is running.
If your operating system is older than Windows 10 version 1709, install the latest Windows updates.