Setup and Install Troubleshooting
Learn solutions to common issues regarding installation, software setup, accounts, and system updates.
- nTop Platform Troubleshooting Guide
- I am an Org. Admin and cannot log in to nTop Platform.
- Is it possible to update the version of OpenGL?
- I am not using Windows 10. What other OS options does nTopology support?
- Where do nTop setup files download when automatically updating the software?
- What do I do if nTop crashes?
- I am trying to open nTop and there's an error with VCRUNTIME140_1.DLL
- When opening the software an "Entry Point Not Found" message appears
- I am trying to open nTop and there's an error with VCOMP140.DLL
- Can I recover my file when an unexpected error occurs upon opening?
- When I try to start nTop the error "OpenGL Context Creation Failed" occurs.
- I can't open files normally with the newest release of nTop
- nTop displays an error message if using a laptop without docking station.
- Could not set Pixel Format